Privacy Policy – Onrelia

This Privacy Policy describes how Onrelia (“we”, “our”, or “us”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our store.

By using our website, you agree to the terms of this Privacy Policy.

Contact Information

If you have any questions, need more information about our privacy practices, or want to make a complaint, please contact us at:

Email: info@onrelia.com

Mailing Address:
Onrelia
120 West CityLine Drive, Richardson, Texas, 75082, USA

Phone: +1 (945) 241-3454

Personal Information We Collect

When you visit our store, we automatically collect certain information about your device, including:

• Web browser
• IP address
• Time zone
• Cookies installed on your device

Additionally, as you browse the site, we collect information about:

• The web pages or products you view
• Search terms that referred you to the site
• How you interact with the website

We refer to this automatically collected information as Device Information.

Information You Provide to Us

When you make a purchase or attempt to make a purchase, we collect:

• Name
• Billing address
• Shipping address
• Payment information
• Email address
• Phone number

This is referred to as Order Information.

How We Use Your Personal Information

We use your personal information to:

• Process and fulfill your orders
• Communicate with you
• Screen orders for risk or fraud
• Provide customer support
• Send order confirmations and updates
• Improve our website and services

 

 

Provide you with marketing and promotional offers (if you opt in)

Sharing Your Personal Information

We share your information with trusted third parties to help us operate our business, including:

• Shopify (our eCommerce platform)
• Payment gateways
• Shipping and fulfillment partners
• Marketing and analytics providers

We only share information necessary for these services.

We may also share your information to:

• Comply with legal obligations
• Respond to lawful requests
• Protect our rights

Cookies & Tracking Technologies

We use cookies, pixels, tags, and similar tracking technologies to:

• Improve your browsing experience
• Analyze website traffic
• Remember your preferences
• Measure marketing performance
• Deliver relevant advertising

These technologies may be provided by us or by trusted third-party services we use to operate and market our store.

Third-Party Cookies and Tracking Tools We May Use

Meta Pixel
We may use Meta Pixel to track actions taken on our website, such as page views, product views, add-to-cart actions, checkout activity, and purchases. This helps us measure the effectiveness of our Facebook and Instagram advertising and show more relevant ads.

Google Analytics
We may use Google Analytics to understand how visitors interact with our website, including pages visited, time spent on the site, traffic sources, and general browsing behavior. This helps us improve our website and customer experience.

Google Ads / Google Tag
We may use Google Ads tracking tools to measure ad performance, track conversions, and improve our advertising campaigns.

Other Tools
We may also use other trusted third-party tools for analytics, retargeting, advertising, and performance monitoring where necessary.

You can control cookies through your browser settings. If required by law, we may also display a cookie consent banner that allows you to manage your preferences for non-essential cookies.

Behavioral Advertising

We may use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising via:

• Facebook Ads Settings
• Google Ads Settings
• Bing Ads Settings

Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion
• Object to processing
• Request data portability
• Withdraw consent

To exercise these rights, please contact us at:
info@onrelia.com

Data Retention

We retain your Order Information for our records unless and until you ask us to delete it.

Data Security

We take reasonable precautions and follow industry best practices to protect your personal information and ensure it is not lost, misused, accessed, disclosed, altered, or destroyed.

Minors

Our website is not intended for individuals under the age of 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes to our practices
• Legal or regulatory updates

The latest version will always be posted on this page.

Consent

By using our website, you consent to our Privacy Policy and agree to its terms.